New Guest Services at Central City
Central City is home to a new Guest Services centre.
The centre’s Customer Service Centre relocated to a new kiosk (located on the upper level of the centre next to the Blackwood Partners Administration Office) in April and was renamed Guest Services. The new 20’x 9’ kiosk (with storage in an adjacent unit) was designed by SSDG Interiors Inc. and built by Olympic Projects Ltd. to fit with the modern features of the mixed-use office, retail, and educational site.
Guest Services offers elevated customer services including:
- Store and centre Information
- Tourist and travel Information
- Stroller, wheelchair, and portable charger loans
- Gift cards
- Student price cards
- Eco-friendly gift wrap
- Coat and parcel check
The ideal new location of Guest Services backing onto the Administration Office has also allowed the opportunity for the Guest Services team to assume responsibility for reception and administration duties for the Blackwood Partners Administration Office. The synergy of the teams working closely together has been very positive.
To further elevate Guest Services, the team has been outfitted in stylish new suits by Canadian designer Noel Asmar and accessories from the shopping centre with positive feedback on the new look.